Workplace Investigation Training
Introduction
Investigations are used to examine formal workplace complaints and allegations such as grievances, whistle blowing, disciplinary cases and fraud. These specialised workplace (or employment) investigations operate by obtaining a clear picture of the situation through evidence gathering and analysis where required. The findings of the case are then reported to the organisation.
Our training course focuses on the time when a formal complaint or grievance is raised and there is a requirement to investigate the situation, in order to make an informed decision for the organisation.
Overview
This course is run in partnership with Chaucer Forbes LLP, corporate investigation specialists.
Develop the skills and knowledge to manage all stages of the investigations and hearings process.
Reduce the threat of compensation claims and gain a sound understanding of the legislative and procedural environment of workplace investigations and hearings. This training course will help you master the softer skills necessary to deal with highly contentious, challenging workplace situations.
Who should attend
Suitable for HR and personnel professionals, employee relations officers and line managers with responsibility for managing or conducting internal investigations and hearings.
This course will benefit anyone who carries out any form of internal investigations, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- Sales Managers
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Looking To Progress Into A Management Position
Course Content
By the end of this course you will be able to:
- Understand the legal and practical requirements relating to investigations and hearings
- Use the skills required to confidently and successfully manage and conduct investigations and hearings
- Enhance business success and avoid unnecessary litigation
- Prevent formal grievance situations from arising unnecessarily
- Practise and hone the skills required to prevent unnecessary litigation
This course covers the following:
Legislation and case studies: an overview of current disciplinary and grievance legislation
- Successfully implementing the Dispute Resolution Regulations in the workplace
- The ACAS Revised Code of Practice and fair procedures
Disciplinary and dismissal procedures, (DDPs): what's involved?
- DDPs in a context
- When and how to use suspension
- Business and legal consequences of not following procedure
- Managing disciplinary and grievance overlap
Disciplinary and grievance investigations: a comprehensive, structured approach to the investigation
- What is the investigation process? Highlighting the importance of the impartiality of the investigator and his/her role
- When does an informal investigation become formal?
- Gathering evidence, handling witnesses, writing the report
The investigation interview: tips to ensure a thorough investigation process
- Avoiding common mistakes made during the investigation process
- How to analyse and evaluate evidence
- Your investigations checklist
- Report preparation, making recommendations and moving onto the hearing process
Investigation role-play
Participants will have the opportunity to go beyond the legal framework and practical tips outlined on day one and apply these effectively in a controlled 'real-life' scenario. Participants will practise the theory covered and enhance their interviewing techniques to extract relevant information, interpret ambiguous behaviour and handle difficult situations.
Disciplinary and grievance hearings: the final stage of the process?
- How to prepare for the hearing?
- Examining the importance of skilful meeting techniques
- Maintaining bias-free hearings and sustaining consistency
- Reaching a decision
Cost
This two day training course can be delivered "in house" to your organisation network or partnership at the rate of just £749 per day.
We can also if required offer a bespoke one day course based on elements of the above content please contact us for further details.
To find out more about "in house" training with the CSP Academy please click here
To book this course now click the book online button below.
To discuss this course further please contact us on 0845 299 7144 or email learning@cspacademy.ac.uk.
|
0845 299 7144
Part of the Safety Net Associates Group