Appraisal and Employee Review Training| One Day Workshop
Appraisal and review management is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) by a manager or supervisor. It is part of guiding and managing career development and a process of obtaining, analysing, and recording information about the relative worth of an employee to the business.
This training course focuses on giving delegates the skills, knowledge and guidance on effective appraisal, performance and review management techniques.

Budget Management Training | One Day Workshop
To manage budgets effectively, organisations need to be satisfied that the budget will balance and ensuring that all, operational, financial and legal requirements are met. Good financial management should ensure that staff in charge of delegated budgets, both for administration costs and programme expenditure, have clear guidance on the size of the budgets, what they may be used for and how far they can be varied.
This training course focuses on giving delegates the skills, knowledge and guidance on how to manage budget responsibilities effectively.

Change Management Training | One Day Workshop
Change management is a structured approach to shifting individuals, teams, and organisations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current business environment.
This training course focuses on giving delegates the skills, knowledge and guidance on how to motivate and build effective change management into the business.

Coaching Skills | One Day Workshop
In organisations today, coaching is a proven method of personal development or human resource development. Coaching is the act of providing positive support and positive feedback while offering advice to an individual or group in order to help them recognise ways in which they can improve the effectiveness of the business.
This training course focuses on giving delegates the skills, knowledge and guidance on how to coach in a business environment innovatively and effectively.

Conflict Management & Resolution Training | One Day Workshop
Delegates will learn to identify people with an aggressive nature and will receive guidance on how to prevent escalation of potential threats and situations using proven skills and techniques to effectively defuse and calm situations. The course also provides guidance to managers and supervisors on their legal responsibilities, implementation of risk assessments, workplace violence policies and post incident management. Recently updated and Improved for 2011
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Crisis Media Training | One Day Workshop
If meeting the media is stressful at the best of times, it's doubly so in times of crisis, for there's little time for calm reflection, for clearing facts with colleagues, and planning your response. This is a must have course for any organisation who wants to prepare for the unforeseen.
This one day Crisis Media Training course includes everything from preparing holding statements to handling hostile media questioning and running press conferences. Delegates put into practice what they have learnt through staged print, radio and TV interview simulations, with the emphasis on learning through doing.

Effective Management and Leadership Training | One Day Workshop
Are you aware of the impact that your management and leadership style has on others? Is your style the most appropriate to motivate and enable your staff to work effectively?
In this highly practical course you will undertake a leadership styles profile and have the opportunity to review your results and reflect on your strengths and development needs. You will then be able to practise each of the management and leadership styles. Give yourself greater flexibility to select the appropriate management and leadership style to match a variety of different business situations.

HR for Non HR Managers | One Day Workshop
Human resources is a term used to describe the individuals who comprise the workforce capacity of a business. Human resources is also within a business the area of work charged with responsibility for implementing strategies and policies relating to the management of individuals.
This training course focuses on giving Non-HR managers and supervisors the skills, knowledge and guidance to effectively manage employees and the business, while taking into account organisational, legal and welfare responsibilities.

Negotiation Skills | One Day Workshop
Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution.
This training course focuses on giving delegates the ability to take crucial negotiation strategies, tools and techniques and effectively apply them to real life negotiations.

Performance Management | One Day Workshop
Our Performance Management Training is focused on developing managerial and leadership excellence. The training includes learning on activities to ensure that goals are consistently being met in an effective and efficient manner. Our performance management training focuses on the performance of the organisation, departments, employees, and even the processes to build a product or service, as well as many other areas.

Project Management | One Day Workshop
Project management is the discipline of planning, organising, securing and managing resources to bring about the successful completion of specific project goals and objectives.
Our Project Management Training is focussed on providing the support, skills, and knowledge for delegates to deliver excellence in project management. Our expert team of training consultants are all fully qualified experienced project management practitioners who can provide the advice and know-how to make a real difference to your projects.

Team Building and Motiviation | One Day Workshop
Team Building is a range of activities, presented to businesses designed for improving team performance. Team building is pursued via a variety of practices, and can range from simple bonding exercises to complex simulations including group assessment and group-dynamics.
This training course focuses on giving delegates the skills, knowledge and guidance on how to motivate and build effective and successful business teams.

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What our clients say about us...
To view the most recent list of our 900+ clients please click here.
"Excellent training which members of my team and other partners started to put into practice immediately."
Community Safety Manager - Local Authority - NE England
"The course was well organised, well presented, and the instructor had a very good knowledge and understanding of the problems involved with lone workers."
Housing Officer - Housing Charity - Wales
"I really enjoyed the course, it met all my expectations and the trainer had an excellent knowledge and understanding, which has motivated me to implement what I have learned into my work."
Police Officer - Police - SE England
"Trainer's background gave great assurance that they knew their subject inside out."
Team Leader -Private Company- E England
"Wish I had done this years ago. Felt more positive and confident during and after the course than I had felt for a while. Thank you for letting me have the opportunity to do this course."
Housing Officer - Housing Provider - SW England
"A useful and informative session. The biggest plus for me was being part of a group which represented all the local partners and gave the opportunity to base a common approach on mutually understood methods."
Youth Offending Practitioner-YOS - N England
"Very enjoyable and informative course with lots of practical examples which made the subject matter easy to relate to.
Team Member - Private Company - E England
"I thought the trainer was very knowledgeable and very approachable. It was a very enjoyable course and I really felt I had learnt how to deal well with conflict at work."
Housing Officer - Housing Provider - SE England
"The course was excellent and I have learnt immensely from a strategic point of view."
Team Leader - Local Authority - C England
"Teaching methods were inclusive of all students thus creating a positive learning environment. This is a well presented course, and I would recommend it to anyone wanting to learn more."
Dept Head - Private Company - NW England
"This was one of the most interesting courses I have been on in a long time."
Team Member - Private Company - E England
"I found the training very informative and useful. The trainer was very upbeat and really engaged with us, which kept our attention.."
Community Safety Manager- Local Authority - C England
"Thought provoking and very interesting. A very good session, well paced with good content."
Police Officer - Police - SE England
"I enjoyed the day. The course was well delivered and it was clear the trainer was an expert in her field."
Housing Officer - Housing Charity -Wales
"Previous training in Problem Solving was limited to SARA model; the opportunity to extend knowledge base to include other models was very useful."
Police Officer - Police - SE England
"This course gave me new insights into approaching problems and seeing issues as an opportunity rather than a negative."
Team Leader - Private Company - NE England
"Being given the "study notes" after the day was great as they gave me the opportunity to review all I had learned"
Youth Offending Team Practitioner - YOS - N England
"An excellent opportunity to develop my knowledge with colleagues from partner organisations."
Police Officer - Police - SW England
"I was doubtful about the course at first, as I had attended similar training before, but the trainer and the course really made this a worthwhile day for me and my team"
Community Safety Manager - Local Authority - E England
"Really good and taught with great enthusiasm and knowledge. Really enjoyed it."
Team Member - Fire and Rescue Service- SW England
"I would gladly attend any other relevant training that you offer and will certainly recommend you to my colleagues. "
Team Leader - Private Company - SW England |