Performance Management Training
Introduction
Our Performance Management Training includes learning on activities to ensure that goals are consistently being met in an effective and efficient manner. Our Performance Management Training focuses on the performance of the organisation, departments, employees, and even the processes to build a product or service, as well as many other areas.
Our Performance Management Training is focused on developing managerial and leadership excellence.
Overview
This practical one day course will provide delegates with the essential skills and knowledge to manage and motivate other people to achieve their best performance.
You will explore the link between high performing individuals, teams and their business. You will develop your feedback skills, handling difficult or demotivated people and learn to celebrate success.
Who should attend
This course is suitable for line managers who have performance coach responsibilities (evaluating and managing others work) and need to help people achieve their potential. This course will benefit anyone who manages people, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- Sales Managers
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Looking To Progress Into A Management Position
Course Content
By the end of this course you will be able to:
- Understand the link between effective performance management and business results.
- Monitor and measure performance against agreed goals.
- Run regular appraisal meetings to encourage staff to reach agreed goals and pick up any development opportunities.
- Confidently deal with difficult performance issues positively for all involved.
- Recognise when to give formal and informal motivational feedback.
This course covers the following:
The Value of Performance Management
- Defining performance management - what it is and why it matters
- The benefits of effective performance management
- Looking at common reasons for underperforming
- Exploring your role as a performance manager and coach ? how to get the best from others
- Setting clear expectations, SMART and behavioural objectives
Managing and Motivating for Individual Performance
- The link between motivation and performance including practical approaches for managing differing performance levels
- Identifying your personal leadership and coaching style
- Changing your personal leadership style to get the most from the individual performer
- Improving and Developing Performance
- What to do when the performance plan doesn't work
- Creating and implementing opportunities for learning based on personal styles
- Praising and celebrating good performance
- The performance coach ? spotting opportunities and keeping it informal and positive. Celebrating success
- Monitoring and evaluating performance (gathering performance data and evidence)
- Providing clear and motivational feedback on a regular basis to improve individuals' daily performance
- Encouraging self-appraisal and review
Managing Under-performers
- Identifying what constitutes poor performance
- Handling difficult people in a fair and confident manner ? encouraging them to find solutions and take ownership
- Understand disciplinary and grievance procedures
- Understand your role in grievance and disciplinary situations
Personal Development
- Formulating an action plan
Cost
This one day training course can be delivered "in house" to your organisation network or partnership at the rate of just £749 per day.
To find out more about "in house" training with the CSP Academy please click here
To book this course now click the book online button below.
To discuss this course further please contact us on 0845 299 7144 or email learning@cspacademy.ac.uk.
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0845 299 7144
Part of the Safety Net Associates Group