Negotiation Skills Training
Introduction
Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution.
This training course focuses on giving delegates the ability to take crucial negotiation strategies, tools and techniques and effectively apply them to real life negotiations.
Overview
Learn how to use your negotiation skills to facilitate decisions and agreements that achieve results.
This highly interactive and 'hands on' course provides the opportunity to examine existing skills in a low risk environment.
Delegates will learn how to improve negotiation skills to enable and facilitate decisions that achieve win/win outcomes.
Who should attend
If you are looking to develop skills and self-confidence, particularly on a one-to-one basis, for commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this training course is a must.
This course will benefit anyone whose roles involves any form of negotiation, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- Sales Managers
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Looking To Progress Into A Management Position
Course Content
By the end of this course you will be able to:
- Understand the key skills and processes necessary for successful negotiations.
- Identify, develop and deploy the interpersonal skills crucial to negotiating proactively.
- Work to develop a style of negotiation that is sincere and effective.
- Put new skills straight into practice confidently.
- Understand the value of planning and preparation to achieve win/win results.
This course covers the following:
Core Skills and the Negotiation Process
- Understanding your current negotiation style
- Working with the negotiation process
- Foundation negotiation skills
The Interpersonal Skills of Negotiation
- Questioning and Listening - picking up information and acting on it
- Using silence as a powerful negotiation tool
- Being aware of your own and others body language
The Essential Steps of the Negotiation Process
- Planning and preparation ? best alternatives to succeed
- Opening, proposing and negotiating for a win/win result
- Reaching agreement and reviewing
Negotiation for Different Situations
- Clarifying the real problem and managing the issues
- Individual versus team negotiation and multi-part negotiations
- Securing win/win result
Cost
This one day training course can be delivered "in house" to your organisation network or partnership at the rate of just £749 per day.
To find out more about "in house" training with the CSP Academy please click here
To book this course now click the book online button below.
To discuss this course further please contact us on 0845 299 7144 or email learning@cspacademy.ac.uk.
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0845 299 7144
Part of the Safety Net Associates Group