Terms and Conditions

Booking Conditions and Information

General

The CSP Academy is a part of the Safety Net Associates Group.  All invoicing and payments are managed and administered by Safety Net Associates LTD.

By submitting a booking to us you confirm that you understand and agree to adhere to the following terms and conditions. It is your responsibility to read and understand these before you make your booking.

Our standard payment terms are 30 days from the invoice date.

You agree that by submitting a booking to us you will pay the relevant cost of the product or service you have ordered within the payment terms, this includes any additional fees (such as cancellation or transfer fees as detailed below).

Tutorial dates, scheduled events or any other element of the service are not to be used as a basis for when payment should be made. 

Travel and accommodation is the responsibility of the student and is not included in the cost of the course, unless otherwise stated and requested.

Providing that there is space available, Safety Net Associates Limited will continue to accept registrations right up until the course commences.  Please note that in these circumstances, we cannot guarantee that you will receive all correspondence before the course commences.

In the event of late bookings for BTEC qualifications (less than five working days before the course commences) Safety Net Associates will allow the student to submit any pre-course work on the second tutorial day.

We reserve the right to amend the structure or delivery method of any qualification or training course provided.  This can include but is not limited to written assignments, tutorial days or other assessment methods.  In all instances we will endeavor to notify registered students or delegates of these changes with reasonable notice.

We reserve the right to amend, postpone or cancel any advertised event or tutorial date(s).  We will make every effort to inform students or delegates of any changes to the advertised programme but cannot be held liable if we are unable to contact registered students or delegates.

'In-House' events

An "in house" event is defined where a customer provides or arranges their own training venue(s).

It is the responsibility of the client to fill the number of places booked for an "in house" event.  The client will still be liable for the full original cost from the time of booking, regardless of how many delegates attend the event.

Safety Net Associates must receive the completed venue and delegate details sheets before the training commences. These will be sent to the client after the booking has been received.

We cannot accept any responsibility or liability for the venue or the provision of refreshments for any "in house" event.

Payment

If a purchase order is required, this must be provided by the client at the time of booking; we do not, however, require a purchase order number to accept or process your booking

All advertised course fees exclude VAT, unless otherwise stated.

Payment of the full cost of the course is required 30 days from the booking invoice date.

For BTEC qualifications, course fees include training, course materials, certification and refreshments during the training day(s). This does not include lunch, accommodation or travel unless this is expressly stated.

If payment is not received within the above term of 30 days we reserve the right to refuse admission to any further tutorial dates or events.  We will also withhold any qualification certification pending payment.

Deposits

If you are making a booking on behalf of yourself or any other individual person where an organisation or company will NOT be making payment we will require a deposit of £75 before we confirm that persons place on any BTEC qualification or training event.

This deposit will be non refundable. 

You will not be granted access to any part of the programme including but not limited to the online student zone or tutorial dates until this deposit payment has been received.

You will still be liable for the full cost of the qualification and any associated any costs detailed in these terms and conditions.

Unless otherwise stated a deposit is not required if a booking is being made where an organisation or company will be making payment.

Cancellation policy and charges

By the student or delegate

BTEC Qualifications

Before the start of the term (prior to the first tutorial date) 75% of the course cost.

During the term (after the first tutorial date) 100% of the course invoice

For the BTEC Advanced Professional Diploma in Neighbourhood Justice, a 100% cancellation fee applies, regardless of the time of cancellation.

If you have received a bursary or funding, please refer directly to your funding provider's Terms and Conditions for cancellation charges ? you may be liable for the full cost of the qualification regardless of the time of cancellation.

Training Courses & events

Up to 28 days prior to the delivery of the first training date 75% of the course invoice

Within 28 days of the delivery of the first training date 100% of the course invoice

Alteration of Tutorial training dates by Safety Net Associates/CSP Academy

We reserve the right to:

Amend or cancel courses or tutorial training dates.

Change a course location.

Substitute lecturers and/or tutors.

If the tutorial training day element of the course is changed students will be accommodated at an alternative venue and or dates.

Safety Net Associates Limited will not be liable for any losses (including, but not limited to, travel and accommodation costs) incurred as a consequence of any modification or cancellation of courses as set out above.

Transfers

Should circumstances mean that a student needs to transfer to another tutorial day in order to complete their qualification, either within the same term or across terms, you will be subject to a £75.00 administration charge.

All transfers must be taken within six months from the original qualification course date unless agreed in writing by Safety Net Associates.

Transfers are not permitted for any of the elements associated with the BTEC Advanced Professional Diploma in Neighbourhood Justice, including the New York Study Trip

Non Attendance

In accordance with the qualification awarding body (Edexcel) requirements, attendance at all sessions is mandatory to complete the learning requirements of any BTEC qualification.

If you do not complete any part of the qualification the full qualification fee remains payable.

If a student arrives late for a tutorial day or is absent from any session(s), we reserve the right to refuse to accept the student for the qualification if we feel that they will gain insufficient knowledge/skills in the time remaining.

In all such cases, the full qualification fee remains payable.

Copyright

It is acknowledged that all intellectual property rights, including copyright, remain the sole property of Safety Net Associates Limited. Any tape recordings or copies made of course materials will be an infringement of copyright unless agreed in advance and in writing by Safety Net Associates Limited.

All information provided by Safety Net Associates Limited is given in good faith and we will not be held responsible for actions taken by the client, any other individual or organisation as a result of the information provided during the training course.

External funding or bursaries

If you are booking a qualification course using or as part of an external funding or bursary programme, the following conditions of booking apply:

There may be additional charges which are applied to organisations or individuals who obtain funding but do not complete or engage with the qualification that the funding or bursary was intended for. 

Separate terms and conditions may apply that are linked to bursaries or external funding and should be read and understood before making a booking or nomination or application for funding or a bursary. 

Failure to pay any relevant organisation/student contribution may also result in the bursary or funding being withdrawn and the organisation/student being liable for the full cost of the qualification plus any relevant fees or charges.

By submitting an online booking you agree that you have understood and agree to the above terms and conditions.

Special Offers/Discounts

From time to time we may offer discounted enrolment fees for our qualifications and training events.  These discounted rates apply only to orders which meet the criteria of the offer (available in writing on request at time of offer).  We are not able to retrospectively apply a discount to any order received prior to an offer being available or after an offer has ended.

If payment is not made within the payment terms stated above we reserve the right to withdraw any offer or discount resulting in you being liable to pay the full cost of the products or services.