

Appraisal and Employee Review Training
Introduction
Appraisal and review management is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) by a manager or supervisor. It is part of guiding and managing career development and a process of obtaining, analysing, and recording information about the relative worth of an employee to the business.
This training course focuses on giving delegates the skills, knowledge and guidance on effective appraisal, performance and review management techniques
Overview
By identifying how to prepare and run successful review and appraisal meetings, you will learn to refine your skills in appraising and developing staff.
This one-day training course will identify the benefits of employee appraisals and reviews. It will allow the delegates to learn and practise the key skills required to plan for and hold effective appraisal meetings.
Who should attend
Suitable for individuals who carry out staff appraisals and are looking to build their confidence and effectiveness in this essential skill.
This course will benefit anyone involved in appraisal, performance and review management, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- Sales Managers
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Looking To Progress Into A Management Position
Course Content
By the end of this course you will be able to:
- Understand the tools needed and benefits of running appraisal meetings
- Confidently plan and prepare for a successful review meeting
- Improve your communication skills and remain fair and consistent with all staff
- Improve your listening skills, and tackle performance problems effectively.
- Develop honest and open communications during review meeting.
- Show empathy and inspire and motivate staff to perform better
- Understand how to set clear objectives
This course covers the following:
The Importance of Staff Appraisal and Reviews
- The purpose and benefits of appraisals and reviews
- Aligning appraisal reviews with organisational success
- Defining the barriers to effective appraisals and reviews
- Understanding the role and responsibilities as an effective appraiser
Effective Planning & Preparation for the Appraisal or Review
- Gathering the information you need: drafting an appraisal plan
- Understanding the importance of the organisation's competencies for staff appraisal and development
- The importance of fairness and equality in the application of the system
- Gathering supporting evidence and data
The Appraisal/Review meeting
- Establishing open and honest communications
- Questioning and listening skills
- Planning and conducting a structured, balanced and participative discussion
- Reviewing current compared to previous performance
- Providing clear, specific and motivational feedback
- Overcoming resistance and handling uncooperative individuals
Managing the Performance
- Identifying the causes of poor performance
- Addressing issues of poor performance confidently
- Setting SMART Objectives
Cost
This one day training course can be delivered "in house" to your organisation network or partnership at the rate of just £749 per day.
To find out more about "in house" training with the CSP Academy please click here
To book this course now click the book online button below.
To discuss this course further please contact us on 0845 299 7144 or email learning@cspacademy.ac.uk.
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